Terms of service.

The Silk Florist agrees to provide Hired Silk floral products and services as agreed upon. The Client accepts the terms, specifications, and prices in this Agreement. The Client acknowledges that the Silk Flower arrangements are HIRE ONLY and if not returned, the Client will be charged accordingly to replace the item/s. Any Damage to items will also be at cost of the Client.

Delivery/Pickup:

The Silk Florist will deliver the Hired Silk floral products to the address specified by the Client on the agreed-upon date and time. If the Client is arranging Pickup and Drop off, they must adhere to the specifics outlined in the Invoice.

Payment Terms:

Payment for Silk floral products and services is due as follows: 30% Non-refundable deposit upon signing to secure date and products. Balance is due two weeks prior to the Event date. If no payment is made prior to the event, the services and deposit will be Forfeited.

Cancellation Policy:

In the event of a cancellation, the Client agrees to provide written notice to Pink Friday Events.

Any cancellations will result in forfeiting the 30% Deposit. If cancellation is less than 14 days prior to the event, the Client will forfeit the total amount and there will be no reimbursement for the remaining amount. If another suitable date can be arranged, a credit can be used for the same hire details outlined in invoice.

In the case of unforeseen weather circumstances, the Client will need to advise Pink Friday Events of an indoor option to complete the services.

Quality Assurance:

The Client understands that the Silk Florals used in the arrangements are designed to look similar to Fresh Flowers, but not exact. Colours and sizes can vary from inspiration photos.

The Client has looked through photographs of Pink Friday Events previous hired arrangements and is satisfied with the overall style and design.

Floral size can vary depending on the style and design as agreed upon.